Terms of service

Maison FERAÏA® – Terms of Service

Welcome to Maison FERAÏA®. By accessing or purchasing from our website (maisonferaia.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • Maison FERAÏA® reserves the right to refuse service to anyone at any time for any reason.

  • Prices and product availability are subject to change without notice.

  • All designs, product images, and brand assets are the intellectual property of Maison FERAÏA® and may not be used without written permission.

2. Product Information

We strive to ensure all product details, descriptions, and images are accurate. However:

  • Slight variations in color, texture, or finish may occur due to screen display settings or handcrafted nature.

  • Sizing charts are provided as guidelines; minor differences may occur during production.

3. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payments can be made via approved online payment gateways or Cash on Delivery (COD) where applicable.

  • In case of suspected fraudulent transactions, Maison FERAÏA® reserves the right to cancel the order without notice.

4. Shipping & Delivery

  • Delivery timelines vary by location and product availability.

  • We are not responsible for delays caused by courier services, natural events, or factors beyond our control.

  • For more details, refer to our [Shipping Policy].

5. Exchanges & Returns

  • We do not offer refunds.

  • Exchanges are subject to eligibility and our official [Exchange & Return Policy].

  • Customized and discounted products are final sale and non-exchangeable.

6. Pricing & Taxes

  • All prices are listed in INR (Indian Rupees).

  • Applicable GST and any other government-imposed taxes are included in the final price unless stated otherwise.

7. Limitation of Liability

Maison FERAÏA® is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Changes to Terms

Maison FERAÏA® may update these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of the revised terms.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

For questions regarding these Terms of Service:
📩 Email: Maisonferaia@gmail.com