Shipping Policy

Shipping & Delivery Policy – Maison FERAÏA®

Because every detail matters — from atelier to your door.

At Maison FERAÏA®, we ensure your order reaches you with care, precision, and reliability. Every shipment is handled with the same attention to detail as our garments.

🚚 1. Standard Shipping (India)

  • Coverage: Available on all domestic orders — no minimum spend required.

  • Delivery Time: Typically 5–7 business days from dispatch.

⚡ 2. Expedited Delivery (India)

Need your order urgently? Contact us before placing your order to arrange priority delivery.

  • Additional shipping charges apply, disclosed prior to confirmation.

🌍 3. International Shipping

We offer international delivery to select regions only.

  • Please contact our team before placing an international order to confirm availability and charges.

  • Delivery timelines vary by location — our team will provide accurate estimates once confirmed.

📩 Email: Maisonferaia@gmail.com

🔄 4. Order Processing

  • Orders are processed within 4–14 business days, depending on availability and demand.

  • Orders placed on weekends or public holidays are processed on the next working day.

📍 5. Shipping Address Accuracy

Please ensure all delivery details are correct when placing your order.
Maison FERAÏA® is not responsible for delays or failed deliveries due to incomplete or incorrect addresses.

🔎 6. Order Tracking

Once your order ships, you’ll receive a tracking link via email or WhatsApp to follow your order in real time.

❗ 7. Delivery Concerns

If your order hasn’t arrived within the expected timeframe, or if it arrives damaged:
📩 Email: Maisonferaia@gmail.com
We will work with our courier partners to resolve the issue promptly.