Shipping & Delivery

Shipping & Delivery Policy

At Maison Feraia, we are committed to providing our customers in India with a seamless shopping experience. Enjoy free shipping on all orders anywhere in India!

1. Free Shipping

• Availability: Free standard shipping is applicable to all orders within India, regardless of order value.
• Delivery Time: Standard delivery typically takes 5-7 business days from the date of dispatch.

2. Processing Time

• Orders are processed within 1-2 business days of receiving payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Expedited Delivery

• Currently, all orders are shipped via standard delivery. Expedited or same-day delivery options are not available at this time.

4. Delivery Address

• Please ensure that your delivery address is accurate and complete at the time of placing the order. Maison Feraia is not responsible for delays or non-delivery due to incorrect address details.

5. Order Tracking

• Once your order is dispatched, you will receive a tracking number via email or SMS to monitor its progress.

6. Delivery Issues

• If your order does not arrive within the expected timeframe, or if you experience any delivery-related issues, please contact our support team at helpmaisonferaia@gmail.com
• For lost or damaged packages, we will work to resolve the issue promptly with our courier partners.

Thank you for choosing Maison Feraia! For further assistance, feel free to reach out to us at any time.